Best-in-class heart recovery and wellness

I completed my cardiac rehabilitation weeks ago and figured I’d wait a while to review my experience. When it comes to the physical therapy exercises I did feel like it was helpful with my healing and recovery progress. I learned proper work out form and techniques that still help me today. The way this office operates is a reflection of just how slow recovery can be and why patients need to be Patient! Great job there! I am grateful I had PT Hailey who reminded me of what progress really looks like and to be gentle with myself. I was clear about my health and my needs and she listened and treated me accordingly. Things did start off rough and awkward but got better with time. Hailey communicated my progress during each workout(especially my heart rate as I had a lot of anxiety there) and monthly when I did progress testing. I really appreciate the care, feedback and assistance I consistently received from Hailey. When she was not in office it was definitely felt in how I was communicated with and assisted- and that is the reason for my 4 star review. Not feeling heard and receiving very little feedback from other staff is something that lowered my confidence and trust in this specific healthcare office especially when I was vocal about my concerns and anxieties about PT from day one. Meeting people where they are is an important skill needed in healthcare. Good communication and setting proper expectations of each team members role/service offered should be the standard across the board but it wasn’t my experience here. But overall I appreciate the program and how careful they are with patients during such a sensitive time. Now that I understand how differently each person communicates I’d still recommend this location but would advise that patients advocate for themselves and ask questions if there’s something they want to know.

I can’t say enough great things about my experience at The Rehab by RescueMD. The entire cardiac rehab team was absolutely incredible—from start to finish, they supported me in ways I didn’t even know I needed. From day one, their positive attitudes and genuine care made the rehab process feel a lot less intimidating and so much more empowering. The exercise physiologists guided me through every workout with the perfect balance of encouragement, safety, and just the right amount of tough love. I not only got stronger physically—I regained confidence in myself. A special shoutout to the team’s dietitian as well—thank you for changing how I think about food. The cooking demos, recipe ideas, and approachable advice were actually fun (yes, fun!) and totally life-changing. I now feel more prepared to make heart-healthy choices that don’t feel like punishment. Thank you to every single member of the team for your knowledge, your patience, and for always making me feel like more than just a patient. You’ve made a lasting impact on my health—and made the journey genuinely enjoyable. Highly recommend to anyone going through cardiac rehab. This team is top-notch. ❤️

The lovely ladies of The Rehab by RescueMD have been amazing during my time at cardiac rehab. Cooking demo days are my favorite.

Rehab is great. Mackenzie and Brooke are the best I’ve worked with.

Very enjoyable and informative.

Great staff at the front and the NP was knowledgeable.

Alice was very sweet and caring. She made me feel very comfortable. She seems to know her stuff and is not afraid to tell you what you need to do to have a healthy body. I really like her. Will continue to see her.

I see Dr. Okoro at the Allen office and I'm very impressed with her and her staff! Dr. Okoro doesn't rush and really listens to you. She explains everything and includes you in patient care decisions. I highly recommend her for anyone looking for a caring, thorough, primary care physician!

I really enjoyed the clinic, staff and provider. Her bedside manner was great and she listened to my concerns. I wasn’t made to feel like my concerns weren’t valid. It was a breathe of fresh air. It’s worth the drive for me.

Easy appt setup and very helpful!

I felt confident that I am in good hands and she will do all she can for me as a senior citizen to sustain life and provide the best healthcare possible. I really like her. Dr. Okoro.

Dr. Okoro was very knowledgeable and extremely detailed. I’ve seen a Cardiologist as well as another Internist with no luck of finding the right medication or treatment plan for my hypertension and obesity. Dr. Okoro has switched my medication as well as altered my lifestyle (I.e. diet, exercise, stress, etc) to ensure that I get on the right track. I’m so grateful !! I would recommend Okoro to anyone who’s looking to begin a healthy lifestyle journey.

Melissa Coltman is a caring NP and takes time to answer your questions.

Everyone was absolutely wonderful.

I have Covid and they called back quickly, set up a televisit and called in Paxlovid for me!

Dr. Okoro is amazing. She genuinely cares about her patients.

I am sick and have a newborn. I’m late (5-10 mins after their grace period ends) and they call my husband to say that they are waiting for me. They make me walk in while I am very sick only to tell me that they will not be taking me as a patient. I told them how I have a newborn and that I was sick so everything just got delayed can the doctor please see me. The rude receptionist at the McKinney office said no ma’am she is completely booked and that she wont leave a message for Dr. Naveed as she was busy with a tele-med appt. I drove 35 mins just to get an appointment with them. This is how they treat a sick and weak patient on postpartum. Don’t recommend! New offices are the worst. No manners by the receptionists and no ounce of kindness for the sick. EDIT: Updating to 3 stars for this office because the director of operations called me immediately and the head of teams spoke with me to understand the situation better. They were very kind and apologized about the misunderstanding. I’m happy about how they handled this situation.